{"id":20681,"date":"2022-04-07T08:27:14","date_gmt":"2022-04-07T06:27:14","guid":{"rendered":"https:\/\/stage-fp.webenv.pl\/blog\/?p=20681"},"modified":"2025-05-13T15:11:11","modified_gmt":"2025-05-13T13:11:11","slug":"how-user-centered-design-methods-works","status":"publish","type":"post","link":"https:\/\/www.future-processing.com\/blog\/how-user-centered-design-methods-works\/","title":{"rendered":"How user-centered design methods\u202fincrease customer satisfaction and engagement?"},"content":{"rendered":"\n


What is User Experience?<\/h2>\n\n\n\n

Before we dive into the world of User Experience Design, let\u2019s look for a moment at the User Experience itself. <\/p>\n\n\n

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\n Also known as UX, it is understood as the way users interact with a certain product and it concentrates mainly on what people think and feel when they use it for the first time and afterwards. <\/div>\n <\/div>\n <\/div>\n\n\n\n

Statistics show<\/a> that User Experience is one of the most important factors leading to the success of a product. Recent research proves that 88% of users are less likely to return to a website after their user experience was bad. At the same time, it is estimated that every $1 invested in UX results in a return of $100!<\/p>\n\n\n\n


What is User Experience Design and why does it matter?<\/h2>\n\n\n\n

Going back to the User Experience Design (also known as UX Design or User Centered Design), we may say it is the process of <\/strong>designing a product with the user experience in mind<\/a>. Simply put, UX Design<\/a> is all about making a product that offers great experience and is easy and pleasant to use \u2013 a product that is centered around the user!<\/p>\n\n\n\n

UX Design is a popular term for a good reason. Without it, products simply fail to sell, don\u2019t attract new users and make customers look for better solution somewhere else. PWC<\/a> discovered that 32% of customers leave a brand they used regularly after only one bad experience. This is why UX design is at the very heart of most companies around the world, especially those that are keen to be successful in creating new products.<\/p>\n\n\n\n


How to Create a User Centered Design Process?<\/h2>\n\n\n\n

When using UX methods<\/a> it is crucially important to remember that you are designing for humans<\/a>, meaning that you understand human behaviour and psychology and take them into consideration when coming up with new solutions.<\/p>\n\n\n\n

Another aspect you should remember about when working using UX methods is that you are also designing for devices. Today\u2019s world relies on a variety of different devices<\/strong> used by people on daily basis (smartphones, tablets, PCs) and it is vital to take that into consideration when creating a product. <\/p>\n\n\n

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\n Again, statistics don\u2019t leave any doubts: mobile users are five times more likely to abandon a task if a site isn\u2019t optimised for mobile, while 53% of mobile sites visits are abandoned if pages take longer than three seconds to load. <\/div>\n <\/div>\n <\/div>\n\n\n\n


User Centered Design methods are based on a few important principles, which can be summarised as:<\/p>\n\n\n\n