{"id":22443,"date":"2022-09-01T13:38:14","date_gmt":"2022-09-01T11:38:14","guid":{"rendered":"https:\/\/stage-fp.webenv.pl\/blog\/?p=22443"},"modified":"2023-05-16T11:43:23","modified_gmt":"2023-05-16T09:43:23","slug":"user-centred-software-design-why-is-it-so-important-and-how-to-use-it-to-your-advantage","status":"publish","type":"post","link":"https:\/\/www.future-processing.com\/blog\/user-centred-software-design-why-is-it-so-important-and-how-to-use-it-to-your-advantage\/","title":{"rendered":"User-centred software design: why is it so important and how to use it to your advantage?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><br>What is user-centred design?<\/h2>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                User-centred design is a process in which designers help businesses create and build an appropriate solution fitted for the users\u2019 needs.             <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p>As its name suggests, it focuses mainly on end-users, but apart from that, it is also composed of a variety of other factors such as technology, technical feasibility, and business requirements.<\/p>\n\n\n\n<p>Today, user-centred design is everywhere: most companies around the world know its importance and invest a lot of money in getting it right. But historically it wasn\u2019t that way: some of you may still remember the times of unintuitive interfaces and programmes of the 1980s no one knew how to use. In recent years <strong>the great success of Google, Apple and Spotify <\/strong>proved that by focusing on users and their experience companies <strong>get better results<\/strong> and, obviously, more money.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.mckinsey.com\/business-functions\/mckinsey-design\/our-insights\/the-business-value-of-design\" target=\"_blank\" rel=\"noreferrer noopener\">Research<\/a> shows that projects which don\u2019t include user-centred approach are much more likely to fail. In fact, <strong>performing a discovery for a project increases the chance of its success by as much as 59%!<\/strong><\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"Projects-with-a-discovery-w-b.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b.png 1024w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-300x225.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-768x576.png 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-533x400.png 533w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Source: https:\/\/www.nngroup.com\/articles\/discoveries-in-industry-revealed\/<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b.png 1024w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-300x225.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-768x576.png 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/Projects-with-a-discovery-w-b-533x400.png 533w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Source: https:\/\/www.nngroup.com\/articles\/discoveries-in-industry-revealed\/<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Why is user-centred software design so important?<\/h2>\n\n\n\n<p>To answer this question, let\u2019s look at <a href=\"http:\/\/www.spotify.com\" rel=\"noopener\">Spotify<\/a>. If you\u2019ve ever used it (and we are pretty sure you did) you must know how intuitive it is. But its ease of use is just one thing \u2013 an even more important one is that it responded to the needs shared by <strong>millions of users around the world<\/strong> who wanted to have a dedicated area where they could listen to music without downloading it, who needed a <strong>huge database <\/strong>of easily accessible songs, a good search engine and a possibility of personalisation of their playlists. That\u2019s what they got from <strong>Spotify <\/strong>and that\u2019s why it became one of the biggest brands, recognisable all over the world.<\/p>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                This is what user-centred design is all about \u2013 understanding and meeting the end-users needs, so that they can use it happily and without any hassle. That\u2019s how customers become loyal to certain products and keep recommending them to others.            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>User-centred design \u2013 preparation<\/h2>\n\n\n\n<p>If you are keen to start a comprehensive user-centred design process and make it work to your advantage, you should begin with answering some important questions. Let\u2019s look at them in more detail:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>1. Do you want to work on an existing product, or do you want to create a new one?<\/h3>\n\n\n\n<p>If you are about to work on an existing product that is already on the market or is used in your company, for sure it has some users and there is some <strong>feedback <\/strong>about it. In that case, the process should start with gathering and <strong>analysing all<\/strong> <strong>available data <\/strong>to see how you can improve the product. <\/p>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                It is crucial to know what exactly you are looking to achieve; depending on that, you may need different data such as user interviews, reviews, product analysis etc. They all should be approached and analysed in a different way.            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p>If it\u2019s a new product you are about to create, you need <strong>to put your idea into words and make it understandable for others.<\/strong><\/p>\n\n\n<div class=\"b-button\">\n            <a class=\"o-button o-button--primary o-button--s o-button--icon-right o-button--arrow\" href=\"https:\/\/www.future-processing.com\/blog\/a-guide-to-digital-product-design-the-process-the-activities-and-the-best-practices\/\">\n            Software Product Design Guide\n            <svg class='o-icon o-icon--16 o-icon--arrow '>\n            <use xlink:href='#icon-16_arrow'><\/use>\n          <\/svg>\n                            <svg class='o-icon o-icon--24 o-icon--arrow '>\n            <use xlink:href='#icon-24_arrow'><\/use>\n          <\/svg>                    <\/a>\n    <\/div>\n\n\n\n<p><strong>The process of discovering what you are exactly looking to achieve is called<\/strong> <a href=\"https:\/\/www.future-processing.com\/blog\/roadmap-for-product-development\/\" title=\"Roadmap for Product Development \u2014 what do you need to know?\">discovery phase<\/a>. It is extremely important as it helps you define the idea and understand what you know about the product you want to design. We like to think it\u2019s a process that allows businesses to get from chaos to being able to name your ideas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>2. How well do you know what your product is supposed to be doing?<\/h3>\n\n\n\n<p>Let\u2019s say you discovered <strong>a gap in the market<\/strong> \u2013<strong> do you know how to answer to it?<\/strong> And if so, do you have a ready solution? Even if you think you do, you may still need an expert to go through it and analyse it. Such an approach saves costs and helps to find and validate wrong assumptions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>3. Is your idea well documented?<\/h3>\n\n\n\n<p><strong>Documenting <\/strong>your idea is another crucial stage, allowing you to prepare a thorough process. The documentation should include full design of all user paths and requirements specification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>4. Does your idea\/product meet both business needs and user needs?<\/h3>\n\n\n\n<p>The answer to that question is a key to a successful software design \u2013 its readiness to respond to users\u2019 needs is the main driver, but you should never forget to check its ability to satisfy your business goals.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>5. What\u2019s your timeline and budget?<\/h3>\n\n\n\n<p>It\u2019s important to be aware of your deadlines and the budget you have, to know when to <a href=\"https:\/\/www.future-processing.com\/blog\/software-development-outsourcing-2020-guide\/\" title=\"Software Development Outsourcing \u2013 2022 Guide\">start the development process<\/a> and decide what sort of activities you can undertake to optimise it and make the best use of the time and money available.<\/p>\n\n\n\n<p><strong>If you are keen to start thinking about your design process, consider using our online tool that helps establish how to start working on your product<\/strong>. To do so, go to our website, fill in the form with your <a href=\"https:\/\/www.future-processing.com\/blog\/5-top-data-science-trends-that-will-change-the-face-of-business\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"5 top data science trends that will change the face of business\">data<\/a> and answer some simple questions about the idea you have. That\u2019s done, you will get a list of recommendations that will help you kick start the process as soon as you are ready for it.<\/p>\n\n\n\n<p>Remember though that by answering those questions, you will see just a small fraction of what really needs to be done in the process. When you start collaborating with an <strong>external partner<\/strong> such as <a href=\"http:\/\/www.future-processing.com\">Future Processing<\/a>, their aim will be to go through the process even deeper and cooperate with you at every stage to ensure the best solutions for your case.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>How to go about starting a user-centred design process?<\/h2>\n\n\n\n<p>If you\u2019ve already answered the questions above and used our online tool, <strong>it\u2019s time to start<\/strong>. <\/p>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                But doing it on your own may be a bit daunting \u2013 if you want your product to be a success you need expertise and the right people.            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p>This is why it\u2019s advisable to look for a <strong>partner <\/strong>that can help you at every stage of the designing process. <a href=\"http:\/\/www.future-processing.com\">Future Processing<\/a> is a trusted company with over twenty-two years of experience and a team of great and passionate people who do just that: design software products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Our areas of expertise include:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>consultations on business strategy,<br><\/li>\n\n\n\n<li>conducting user research,<br><\/li>\n\n\n\n<li>analysing existing research data and giving recommendations,<br><\/li>\n\n\n\n<li>asking the questions that help validate whether the assumptions are correct,<br><\/li>\n\n\n\n<li>designing the solutions,<br><\/li>\n\n\n\n<li>validating the product prototype.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><br>By working with us, our clients:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>save money by conducting a professional discovery phase which helps plan, anticipate and estimate,<br><\/li>\n\n\n\n<li>verify\/validate existing assumptions with experts,<br><\/li>\n\n\n\n<li>get comprehensive user research and plan how to ensure the product\u2019s success.<br><\/li>\n<\/ul>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                We cover all steps of the design process from clarification of idea through recommendations, workshops, and meetings with stakeholders to clarification of objectives, business goals and implementation of the solution.             <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<p><strong>But we don\u2019t stop there<\/strong>: even when the product is already on the market, we keep improving it. Our clients come back to us, knowing we always deliver on our promises.<\/p>\n\n\n\n<p>To check how to implement a <strong>user-centred approach<\/strong> to make it work to your advantage, fill in our online form and get a list of recommendations to act on straight away!<\/p>\n\n\n<div class=\"b-cta-banner m-gradient-light\">\n            <a href=\"https:\/\/www.future-processing.com\/blog\/a-guide-to-digital-product-design-the-process-the-activities-and-the-best-practices\/\" class=\"b-cta-banner__image-container\" data-elementclick=\"article-banner\" data-elementname=\"Looking to develop new or existing software?\">\n            <img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450.jpg 450w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-300x300.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-150x150.jpg 150w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-400x400.jpg 400w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-24x24.jpg 24w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-48x48.jpg 48w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/09\/CTA-_blog_450x450-96x96.jpg 96w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>        <\/a>\n    \n        <a href=\"https:\/\/www.future-processing.com\/blog\/a-guide-to-digital-product-design-the-process-the-activities-and-the-best-practices\/\" class=\"b-cta-banner__url b-cta-banner__text-container\" data-elementclick=\"article-banner\" data-elementname=\"Looking to develop new or existing software?\">\n                    <div class=\"b-cta-banner__text\">\n                                                    <h3 class=\"f-headline-extra-big b-cta-banner__header\">\n                        Looking to develop new or existing software?                    <\/h3>\n                \n                                    <div class=\"f-paragraph\">\n                        <p>Get recommended activities to create user-centred software.<\/p>\n                    <\/div>\n                \n                                    <div class=\"o-button o-button--primary o-button--s o-button--icon-right o-button--arrow\">\n                        <span>Download the ebook!<\/span>\n                        <svg class='o-icon o-icon--16 o-icon--arrow '>\n            <use xlink:href='#icon-16_arrow'><\/use>\n          <\/svg>                    <\/div>\n                            <\/div>\n                <\/a>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>There is no way one can underestimate the importance of user-centred software design. Various research shows that companies which prioritise it outperform others by as much as 85%! Let\u2019s check out why it matters so much and how to use it to your advantage!<\/p>\n","protected":false},"author":158,"featured_media":22444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1982],"tags":[2089],"coauthors":[1972],"class_list":["post-22443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analysis-design","tag-user-centred-software-design"],"acf":{"reading-time":"6 min","show-toc-sublists":false,"image":null,"logo":null,"button1":{"button1_type":"","button":null},"button2":{"button2_type":"","button":null},"person":{"person_photo":null,"person_name":"","person_position":""}},"_links":{"self":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/22443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/users\/158"}],"replies":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/comments?post=22443"}],"version-history":[{"count":0,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/22443\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media\/22444"}],"wp:attachment":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media?parent=22443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/categories?post=22443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/tags?post=22443"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/coauthors?post=22443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}