{"id":24808,"date":"2023-03-09T13:01:08","date_gmt":"2023-03-09T12:01:08","guid":{"rendered":"https:\/\/stage-fp.webenv.pl\/blog\/?p=24808"},"modified":"2025-11-04T17:02:08","modified_gmt":"2025-11-04T16:02:08","slug":"guide-to-it-project-transition-real-life-tips-tricks","status":"publish","type":"post","link":"https:\/\/www.future-processing.com\/blog\/guide-to-it-project-transition-real-life-tips-tricks\/","title":{"rendered":"Guide to IT project transition &#8211; real-life tips &#038; tricks"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><br>Introduction to IT transition plan<\/h2>\n\n\n\n<p>It\u2019s definitely no easy feat, especially when there may be a lot of specialists and organisations involved. You have to be able to <strong>reconcile often conflicting interests, ideas and views,<\/strong> and <strong>manage to deal with different personalities, <\/strong>all the <strong>while staying calm<\/strong> <strong>and rational.<\/strong><\/p>\n\n\n\n<p>There are <strong><span class=\"has-inline-color has-luminous-vivid-amber-color\">a few parts of the process,<\/span><\/strong> and each one can be broken down into smaller chunks. We\u2019ve been through all of them and in this article we want to share <strong>an ultimate checklist of all the best practices, helpful hints and universal lessons that we\u2019ve learnt.<\/strong><\/p>\n\n\n\n<p>This article is based on <strong>our own real experience<\/strong> <strong>with transitioning an IT project<\/strong> \u2013 a situation where we had to pass a project to another provider. In order to give you an idea concerning the scale of the project, we present you with some of the most important numbers.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h49_36.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"362\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36.png\" class=\"attachment-full size-full\" alt=\"IT project transition - numbers\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36.png 460w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36-300x236.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Example of a project on which we assisted with an IT transition<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"362\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36.png\" class=\"attachment-full size-full\" alt=\"IT project transition - numbers\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36.png 460w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h49_36-300x236.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Example of a project on which we assisted with an IT transition<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<p>Throughout the duration of the entire project, our company was responsible for <strong>5 different IT systems.<\/strong><\/p>\n\n\n\n<p>Below, you\u2019ll see <strong>how we managed to deal with each part of the process<\/strong> \u2013 from preparation, through the actual transition, to the completion of the project. We learnt a lot along the way, picked up some excellent moves, and also made a few mistakes \u2014 from which we were able to draw some valuable conclusions. May our invaluable experience help you with your own IT project transition as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>First things first: know the universal truths<\/h2>\n\n\n\n<p>Whether you\u2019re about to start managing a project or hand it over to another entity, there are <strong>some universal rules<\/strong> you should bear in mind if you want to avoid chaos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Problems should be named and the right people notified<\/h3>\n\n\n\n<p><strong>The entire cooperation needs to be based on a foundation of openness and loyalty.<\/strong> There\u2019s no wiggle room for downplaying any emerging issues either, as this may undermine the project.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Governance meetings are necessary<\/h3>\n\n\n\n<p>Upper-level meetings that structure the work on every level will help <strong>resolve the problems<\/strong> that are voiced.<\/p>\n\n\n\n<p>Read more about related topics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/governance-structure-why-is-it-so-important-in-project-management\/\">Governance structure \u2013 why is it so important in project management?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/cloud-governance\/\">Cloud governance: framework, challenges and benefits<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Communication is the key<\/h3>\n\n\n\n<p>The bigger the teams, the harder it is to maintain <strong>effective communication.<\/strong> Therefore, it may be a good idea to<strong> identify a person<\/strong> who will not only be responsible for communication within and between teams, but also for synchronising their work.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/www.future-processing.com\/services\/consulting\/?utm_source=internal&amp;utm_medium=banner&amp;utm_campaign=baner4\"><img decoding=\"async\" width=\"780\" height=\"260\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/01\/1_Adia-Consulting-grey.jpg\" alt=\"\" class=\"wp-image-27834\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/01\/1_Adia-Consulting-grey.jpg 780w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/01\/1_Adia-Consulting-grey-300x100.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/01\/1_Adia-Consulting-grey-768x256.jpg 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Documentation can be lifesaving<\/h3>\n\n\n\n<p>Always remember to <strong>keep detailed and up-to-date documentation,<\/strong> in case any of your experts have to leave the team. Their knowledge about the technical aspects of the project should be explicitly written down on paper, as they may not be able to pass on all the necessary information in person.<\/p>\n\n\n\n<p>Some of the points above may sound clich\u00e9, but our experience shows that they are very often not implemented at all, so <strong>their importance is worth underlining. <\/strong>And now, after covering all the basics, we are ready to move forward with the transition.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"303\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/02\/IT_Project_Transition_Framework-1024x303.jpg\" alt=\"Future Processing IT Project Transition Framework\" class=\"wp-image-28571\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/02\/IT_Project_Transition_Framework-1024x303.jpg 1024w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/02\/IT_Project_Transition_Framework-300x89.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/02\/IT_Project_Transition_Framework-768x228.jpg 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2024\/02\/IT_Project_Transition_Framework.jpg 1114w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>Future Processing IT Project Transition Framework<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Phase 1: Preparation for IT transition<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 1: Choosing a new IT service provider<\/h3>\n\n\n\n<p>If your company is the one handing over the project, it should remain involved during the entire process of selecting the new IT services provider, preferably <strong>from the point of<\/strong> <strong>preparing the <a href=\"https:\/\/startnearshoring.com\/knowledge\/request-for-proposal-template\/\" rel=\"noopener\">RFP<\/a> to making the final decision.<\/strong><\/p>\n\n\n\n<p>Find out how to choose the right business partner, depending on the type of your project:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/how-to-start-a-digital-partnership-with-a-software-development-company\/\">4 steps to start a digital partnership with a software development company<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/how-to-choose-a-digital-transformation-company\/\">How to choose a Digital Transformation partner?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/choosing-the-ideal-cloud-service-provider-for-your-business\/\">What to consider when choosing a Cloud Provider for your business?<\/a><\/li>\n<\/ul>\n\n\n\n<p>Your role at this stage is complementary, yet significant, as you may have to help your client ask the right questions and provide potential candidates with <strong>all the necessary information about the project. <\/strong>You could also be asked to support the process of analysing their offers, selecting the most promising ones and identifying the best overall option.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_11h56_47.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"744\" height=\"582\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47.png 744w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47-300x235.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47-511x400.png 511w\" sizes=\"(max-width: 744px) 100vw, 744px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Lessons learned from the transition of the IT project<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"744\" height=\"582\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47.png 744w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47-300x235.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_11h56_47-511x400.png 511w\" sizes=\"(max-width: 744px) 100vw, 744px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Lessons learned from the transition of the IT project<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 2: Kick-off<\/h3>\n\n\n\n<p>The kick-off step is basically <strong>a meeting (or a series of meetings) during which both companies \u2013 the ones handing over and taking over the project \u2013 can establish the processes and plan future actions.<\/strong> What you need to remember is that the transition is just a project (consisting of numerous tasks) and should be treated as such, therefore it needs a proper plan.<\/p>\n\n\n\n<p>From our perspective, <strong><span class=\"has-inline-color has-luminous-vivid-amber-color\">these points are particularly relevant:<\/span><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>drafting <strong>a high-level transition plan:<\/strong>\n<ul class=\"wp-block-list\">\n<li>preparing a <strong>schedule,<\/strong><\/li>\n\n\n\n<li>establishing and specifying certain <strong>roles <\/strong>and their scopes of <strong>responsibility,<\/strong><\/li>\n\n\n\n<li>defining <strong>project risks<\/strong> along with adequate <strong>mitigation plans,<\/strong><\/li>\n\n\n\n<li>determining staggered <strong>milestones <\/strong>(in order to make sure that everything goes as planned);<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>checking <strong>the availability of key people<\/strong> involved (don\u2019t forget to include e.g. vacations or maternity leave),<\/li>\n\n\n\n<li>preparing important <strong>documents\u2019 templates,<\/strong> like a License and Software Register, Application Access Tracker or Environments Tracker,<\/li>\n\n\n\n<li>determining <strong>methods <\/strong>(e.g. stand-up meetings, weekly calls) and <strong>channels <\/strong>of communication (e.g. Skype, Slack),<\/li>\n\n\n\n<li>figuring out<strong> the most appropriate frequency and methods of reporting progress.<\/strong><\/li>\n<\/ul>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h03_25.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"743\" height=\"608\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 2 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25.png 743w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25-300x245.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25-489x400.png 489w\" sizes=\"(max-width: 743px) 100vw, 743px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Lessons learned from the kick-off stage<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"743\" height=\"608\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 2 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25.png 743w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25-300x245.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h03_25-489x400.png 489w\" sizes=\"(max-width: 743px) 100vw, 743px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Lessons learned from the kick-off stage<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 3: Establishing roles<\/h3>\n\n\n\n<p>It is necessary to establish <strong>clear roles<\/strong> early on <strong>within each of the following three organisations: <\/strong>the company handing over the project, the company taking over the project, and the client. <\/p>\n\n\n\n<p>Before you begin the process, <strong>it\u2019s a good idea to create a special <span style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">Transition Team<\/span><\/strong> that will be solely and exclusively responsible for transferring knowledge to the new service provider. When it\u2019s done you should establish some more specific roles, like the ones mentioned below. <\/p>\n\n\n\n<p>When establishing the Transition Team, you should consider<strong> individual experience, knowledge, both hard skills and soft skills<\/strong> as well as <strong>personal preferences <\/strong>(whether someone wants to be on the team).<\/p>\n\n\n\n<p>Main roles include:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>The steering group<\/h4>\n\n\n\n<p>Establish a joint body <strong>to make final decisions,<\/strong> as well as <strong>to verify and approve the progress<\/strong> of the transition and set goals.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Transition lead<\/h4>\n\n\n\n<p>Generally speaking, this is the person who will be responsible for overseeing the transition. From our experience, <strong>there should be three<\/strong> <strong>Transition Leads<\/strong> \u2013 one for each company \u2013 who will be<strong> responsible for all actions within their individual organisations.<\/strong><\/p>\n\n\n\n<p><strong>One of the leads should be given priority,<\/strong> so he or she can fully coordinate and control the work among all of the participating companies. In our case \u2013 this was a manager from the transferee company.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Service management lead<\/h4>\n\n\n\n<p>This is a role responsible for <strong>defining processes and organising workflows<\/strong> related to the second and third-line support that have to be structured from scratch.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Knowledge transfer lead<\/h4>\n\n\n\n<p>This is <strong>one of the most important roles<\/strong> in the transition \u2014 if not the most important.<\/p>\n\n\n\n<p>Knowledge Transition Leads are responsible for <strong>planning and coordinating Knowledge Transfer Sessions and choosing the right people to lead each one.<\/strong> <\/p>\n\n\n\n<p>They also have to make sure that session owners are always well-prepared. These experts should not only have <strong>broad technical knowledge about the project but also be very familiar with the team members involved<\/strong> and possess <strong>excellent communication and organisational skills.<\/strong><\/p>\n\n\n<div class=\"b-hubspot-form o-contact-form__wrapper\">\n            <h3 class=\"o-contact-form__header f-headline-semi-large f-line\">Transfer your IT solution to another supplier smoothly and effectively. Connect with our experts.<\/h3>\n        <div class=\"o-contact-form o-contact-form__form-object o-contact-form__checkbox-list  o-contact-form__button--bottom-right o-contact-form__checkbox-list--horizontal\">\n        <div class=\"js-elementor-form-placeholder\">\n            <svg class='o-icon o-icon--48 o-icon--appwindow2 '>\n            <use xlink:href='#icon-48_app-window-2'><\/use>\n          <\/svg>        <\/div>\n        \n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n    document.addEventListener('DOMContentLoaded', function () {\n        hbspt.forms.create({\n            region: \"na1\",\n            portalId: \"421670\",\n            formId: \"b8de5c27-aef4-4728-9d46-445cd553c655\",\n            onFormReady: function () {\n                const placeholder = document.querySelector('.js-elementor-form-placeholder');\n                if (placeholder) {\n                    placeholder.style.display = 'none';\n                }\n            }\n        });\n    });\n<\/script>\n    <\/div>\n<\/div>\n\n\n\n<p><br>Additional significant roles include:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Transition lead developer<\/h4>\n\n\n\n<p>This is the person who will be responsible for the vast majority of <strong>substantive knowledge transfer, <\/strong>and who will answer to all the <strong>technical questions.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>DevOps engineer<\/h4>\n\n\n\n<p>This role is crucial in terms of <strong>coordinating the migration of tools and servers<\/strong> to the new service provider.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Members of the development team<\/h4>\n\n\n\n<p>Individual developers with <strong>the broadest domain and technical knowledge<\/strong> should always be involved in the transition process and take part in all meetings and calls. <\/p>\n\n\n\n<p>They should be assigned to each thematic session according to their areas of expertise by the Knowledge Transfer Lead.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h13_58.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"511\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 3 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58-300x207.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58-579x400.png 579w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">More conclusions, especially on the importance of the team<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"511\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 3 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58-300x207.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h13_58-579x400.png 579w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">More conclusions, especially on the importance of the team<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Phase 2: Transition<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 1: Preparing a solid ramp down plan and project documentation<\/h3>\n\n\n\n<p>There\u2019s a big challenge that every company handing over a project has to face. Namely, <strong>what to do with a team (or teams) of engaged specialists when the transition is over?<\/strong> <\/p>\n\n\n\n<p>The larger the team, the more difficult the problem. If you are left with a relatively big team after the transition, you may find it difficult to find other projects for them within your organisation. That\u2019s why it\u2019s a smart move to <strong>prepare a ramp down plan in advance<\/strong> and gradually relieve people from the project.<\/p>\n\n\n\n<p>Another significant challenge is<strong> collecting and unifying all the documentation,<\/strong> as everything may be scattered in different locations. The documentation doesn\u2019t need to be extremely detailed, but it certainly has to be specific enough to fall back on when some of the original experts are no longer available for the project.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h24_40.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"631\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 4 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40-300x256.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40-469x400.png 469w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">The MoSCoW method<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"631\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 4 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40-300x256.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h24_40-469x400.png 469w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">The MoSCoW method<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 2: Knowledge transfer<\/h3>\n\n\n\n<p>Knowledge should be transferred to other company during Knowledge Transfer that are run through the selected communication channels (like Skype for Business). In our case, we had to go through <strong>about 70 sessions in a span of 1,5 months.<\/strong> This means that we had<strong> 1 to 3 sessions per day.<\/strong><\/p>\n\n\n\n<p>Before we could start the Knowledge Transfer Sessions, <strong>everything had to be planned and structured in advance. <\/strong>When it came to the people involved in the process \u2013 virtually every member of our Transition Team had to run at least one session, so all of them had to be highly committed.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h28_42.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"579\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 5 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42.png 741w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42-300x234.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42-512x400.png 512w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Why Knowledge Transfer Sessions are important?<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"579\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 5 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42.png 741w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42-300x234.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h28_42-512x400.png 512w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Why Knowledge Transfer Sessions are important?<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 3: Job shadowing + reverse job shadowing<\/h3>\n\n\n\n<p>Job shadowing is <strong>another way to learn and receive knowledge during on-the-job training sessions. <\/strong>This way, teams from the new IT services provider can become familiar with how everything works in practice. <\/p>\n\n\n\n<p>The ideal scenario for a job shadowing session involves <strong>having specialists from the new provider work together with specialists from the initial provider<\/strong> to solve daily development problems, through active participation in the development process.<\/p>\n\n\n\n<p>In our case, job shadowing took place within our company. After that, there was time for reverse shadowing sessions, which took place in the transferee company, with the participation of a few of our leading experts.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h31_10.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"458\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 6 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10-300x186.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10-646x400.png 646w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Lessons learned after the job shadowing session<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"458\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 6 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10.png 740w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10-300x186.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h31_10-646x400.png 646w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Lessons learned after the job shadowing session<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Bonus: Work organisation &amp; technical problems<\/h3>\n\n\n\n<p>Before we move onto the last phase of the transition process, it may be interesting to see how work organisation can be structured and what additional problems you may want to consider in advance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Work organisation<\/h4>\n\n\n\n<p>We had <strong>several types of meetings<\/strong> that were held at equal intervals:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Daily Knowledge Transfer Sessions <\/strong>were always followed by the<strong> Transition Daily Status<\/strong> \u2013 which was a sort of stand-up meeting summarising what had been done on a given day and what was to be done during the next day. It was also the time when all problems and obstacles were reported to the designated person.<\/li>\n\n\n\n<li><strong>Weekly Transition Lead Meetings<\/strong> \u2013 for the higher management level. These weekly meetings were necessary for the Transition Leads to stay on top of the process so that they could plan the next steps.<\/li>\n\n\n\n<li><strong>Bi-weekly Governance Meetings<\/strong> \u2013 were held on the highest level, regarding, among others, contracts, critical problems, delays, along with analysing reports and emerging risks.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Active development<\/h4>\n\n\n\n<p>Even if you plan <strong>a code freeze, <\/strong>this may be quickly overturned by the client\u2019s needs and project requirements. Instead, you may be <strong>forced to run active (yet significantly slowed down) development<\/strong> with a gradually shrinking team.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br>Pros:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It\u2019s easier to keep the team <strong>motivated<\/strong> when there are still development goals to achieve.<\/li>\n\n\n\n<li>A transferee company has <strong>the chance to observe active development<\/strong> and practice running some code releases to the production environment.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><br>Cons:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In an <strong>unstable <\/strong>environment, there\u2019s a risk that the code will also be unstable, or not finished on time.<\/li>\n\n\n\n<li>Every milestone that is deployed has to be followed by <strong>two additional introductory sessions<\/strong> \u2013 business and technical \u2013 in order to:\n<ul class=\"wp-block-list\">\n<li>let the transferee company know <strong>which of the client\u2019s needs have been fulfilled,<\/strong><\/li>\n\n\n\n<li>do the<strong> code walkthrough<\/strong> for developers.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Data and environment migration<\/h4>\n\n\n\n<p>During the transition process, <strong>all scattered development and test environments have to be migrated to the client\u2019s business space. <\/strong>From as far in advance as possible, these environments <strong>should be kept in the cloud or on the client\u2019s servers. <\/strong><\/p>\n\n\n\n<p>Any knowledge that is related to this problem should be wisely distributed among team members, since relying on just one person for information may increase the project risk.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Progress reports and tools<\/h4>\n\n\n\n<p><strong>Reports <\/strong>are essential in terms of tracking progress and making sure that everything is moving according to the plan, especially when many people from different organisations are involved in the transition process. Reports should be <strong>simple, clear and brief. <\/strong>Plus, they should always be sent <strong>on the same day and in the same form.<\/strong><\/p>\n\n\n\n<p>No less important are the tools that you use. For example, we worked with Confluence to keep all the documentation nicely organised while providing official information, and Slack for quick and less formal updates. We also learnt that open Slack channels are better than private ones \u2013 so everyone can join the channel they want and the workflow is more transparent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Phase 3: Transition completion and sign-off<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 1: Technical steps<\/h3>\n\n\n\n<p>When finishing an IT project, there are plenty of <strong>technical steps<\/strong> to think about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>deleting <\/strong>or <strong>archiving <\/strong>all the project data,<\/li>\n\n\n\n<li><strong>cutting off the team\u2019s access<\/strong> to all the tools and servers that they had been using,<\/li>\n\n\n\n<li>requesting the <strong>removal <\/strong>of all your team members\u2019 accounts <strong>on the client\u2019s side,<\/strong><\/li>\n\n\n\n<li>terminating the <strong>VPN connection <\/strong>between you and your client\u2019s company<\/li>\n\n\n\n<li>making sure that all involved <strong>team members are moved to other projects,<\/strong><\/li>\n\n\n\n<li><strong>finalising all issues<\/strong> related to active development.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Step 2: Social steps<\/h3>\n\n\n\n<p>Last but not least: try to <strong>organise a farewell meeting for the entire team.<\/strong> It\u2019s very important to end the collaboration on a positive note and <strong>thank <\/strong>everyone for all the effort that they put into the process.<\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"2023-03-09_12h53_13.png\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"393\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 7 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13.png 741w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13-300x159.png 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Important information on closing the IT project transfer process<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"393\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13.png\" class=\"attachment-full size-full\" alt=\"Lessons learnt 7 IT project transition\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13.png 741w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/03\/2023-03-09_12h53_13-300x159.png 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Important information on closing the IT project transfer process<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Guide to IT project transition: a summary<\/h2>\n\n\n\n<p>Apparently, handing over a project to another IT company <strong>requires weeks or months of combined effort, <\/strong>depending on the scale of the project. However, by putting the above-mentioned tips into practice, <strong>the process can be led in a much more manageable and smooth way than expected.<\/strong><\/p>\n\n\n\n<p>If you are looking for additional information (such as benefits or best practice in the project transfer process) take a look at our other article: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.future-processing.com\/blog\/it-project-transition-planning-benefits-and-value\/\">IT Project Transition: planning, benefits and value<\/a><\/li>\n<\/ul>\n\n\n\n<p>or see how we can help you: <a href=\"https:\/\/www.future-processing.com\/services\/software-development-services\/it-project-transition-services\/\">IT Project Transition Services<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Top 10 factors of success in IT project transition<\/h2>\n\n\n\n<p>To sum up, we want to distinguish the 10 most essential factors of project transition success \u2013 that are significant for all organisations involved.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>If you\u2019re a potential new IT services provider<\/strong> trying to win a contract \u2013 make sure you <strong>emphasise your skills and professional<\/strong> <strong>experience.<\/strong> Be <strong>proactive <\/strong>in the presale process and show that you care about more than just the relationship with your future client, but also about your relationship with the company handing over the project, as they may have a final say in the matter.<\/li>\n\n\n\n<li><strong>If you\u2019re the one handing over the project <\/strong>\u2013 create a gradual ramp down plan, keep your team motivated by organising their work in a thoughtful way and try to understand their needs and concerns.<\/li>\n\n\n\n<li><strong>Keep your team members informed<\/strong> and facilitate transparent communication.<\/li>\n\n\n\n<li>Establish <strong>clear roles<\/strong> and determine <strong>the availability of key persons<\/strong> to prepare a solid transition plan.<\/li>\n\n\n\n<li>Close the gap between the old and new teams by <strong>organising some after-hours activities.<\/strong> Grab a drink together, have some fun, and create a pleasant atmosphere that keeps the door open for future cooperation.<\/li>\n\n\n\n<li>Prepare <strong>a plan for the Knowledge Transfer Sessions<\/strong> and keep it up to date. Create a knowledge transfer team with broad competencies and experience.<\/li>\n\n\n\n<li>Maintain solid <strong>documentation.<\/strong><\/li>\n\n\n\n<li>Report on progress during <strong>daily stand-up meetings.<\/strong> Introduce <strong>Playback Sessions<\/strong> in order to make sure that the new provider has acquired all the knowledge presented during the Knowledge Transfer Sessions.<\/li>\n\n\n\n<li>Don\u2019t forget about the practical side of the project \u2013 <strong>plan job shadowing and reverse job shadowing sessions.<\/strong> Bear in mind that the transition is not only about the code but also the tools to be used.<\/li>\n\n\n\n<li>Take the<strong> final steps to close out the project<\/strong> after consulting with all concerned departments. Finish the transition in a<strong> pleasant atmosphere.<\/strong><\/li>\n<\/ol>\n\n\n<div class=\"b-cta-banner m-gradient-light\">\n            <a href=\"https:\/\/www.future-processing.com\/services\/software-development-services\/it-project-transition-services\/\" class=\"b-cta-banner__image-container\" data-elementclick=\"article-banner\" data-elementname=\"Leverage our comprehensive service and transfer your IT solution to another supplier smoothly and effectively.\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing.png\" class=\"attachment-full size-full\" alt=\"Software_Development_Services_Support_Maintenance_Future_Processing\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing.png 450w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-300x300.png 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-150x150.png 150w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-400x400.png 400w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-24x24.png 24w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-48x48.png 48w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2022\/12\/Support_Maintenance_Future_Processing-96x96.png 96w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>        <\/a>\n    \n        <a href=\"https:\/\/www.future-processing.com\/services\/software-development-services\/it-project-transition-services\/\" class=\"b-cta-banner__url b-cta-banner__text-container\" data-elementclick=\"article-banner\" data-elementname=\"Leverage our comprehensive service and transfer your IT solution to another supplier smoothly and effectively.\">\n                    <div class=\"b-cta-banner__text\">\n                                                    <h3 class=\"f-headline-extra-big b-cta-banner__header\">\n                        Leverage our comprehensive service and transfer your IT solution to another supplier smoothly and effectively.                    <\/h3>\n                \n                                    <div class=\"f-paragraph\">\n                        <p>Evaluate your readiness to undergo a successful IT project transition.<\/p>\n                    <\/div>\n                \n                                    <div class=\"o-button o-button--primary o-button--s o-button--icon-right o-button--arrow\">\n                        <span>Accelerate your success<\/span>\n                        <svg class='o-icon o-icon--16 o-icon--arrow '>\n            <use xlink:href='#icon-16_arrow'><\/use>\n          <\/svg>                    <\/div>\n                            <\/div>\n                <\/a>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>A client can decide to terminate their contract with your company<br \/>\nand go with another IT partner for a multitude of reasons. Regardless of why it happens \u2013 if it does, you have to be able to handle this process in<br \/>\nthe most flawless and efficient way possible, while still maintaining your professional integrity.<\/p>\n","protected":false},"author":167,"featured_media":22444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1944],"tags":[],"coauthors":[1980],"class_list":["post-24808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management"],"acf":{"reading-time":"","show-toc-sublists":false,"image":"","logo":"","button1":{"button1_type":"none","button":""},"button2":{"button2_type":"none","button":""},"person":{"person_photo":"","person_name":"","person_position":""}},"_links":{"self":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/24808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/users\/167"}],"replies":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/comments?post=24808"}],"version-history":[{"count":1,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/24808\/revisions"}],"predecessor-version":[{"id":34711,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/24808\/revisions\/34711"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media\/22444"}],"wp:attachment":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media?parent=24808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/categories?post=24808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/tags?post=24808"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/coauthors?post=24808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}