{"id":26742,"date":"2023-10-12T10:14:58","date_gmt":"2023-10-12T08:14:58","guid":{"rendered":"https:\/\/stage-fp.webenv.pl\/blog\/?p=26742"},"modified":"2025-11-07T11:27:19","modified_gmt":"2025-11-07T10:27:19","slug":"ai-for-all-breaking-down-barriers-and-building-bridges","status":"publish","type":"post","link":"https:\/\/www.future-processing.com\/blog\/ai-for-all-breaking-down-barriers-and-building-bridges\/","title":{"rendered":"AI for all: breaking down barriers and building bridges"},"content":{"rendered":"\n<p><span lang=\"EN-GB\">Do you know Sharon? We interviewed her during a survey for the <a href=\"https:\/\/understanding-ai.uk\/\" rel=\"noopener\">\u201cUnderstanding AI\u201d<\/a> campaign. She&#8217;s among the <strong>nearly 1 in 3 consumers in the UK aged 50 and above who have seamlessly incorporated AI voice assistants into their daily lives,<\/strong> relying on them as steadfast companions. She&#8217;s also part of the <strong>40% of UK citizens in her age group who actively use and plan to continue using customer service chatbots,<\/strong> embracing their convenience.<\/span><\/p>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"Sharon-Understanding-AI-1.jpg\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1408\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1.jpg\" class=\"attachment-full size-full\" alt=\"Sharon Understanding AI Future Processing\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1.jpg 1024w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-218x300.jpg 218w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-745x1024.jpg 745w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-768x1056.jpg 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-291x400.jpg 291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>            <\/a>\n                            <figcaption class=\"b-image__caption f-paragraph\">Sharon<\/figcaption>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1408\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1.jpg\" class=\"attachment-full size-full\" alt=\"Sharon Understanding AI Future Processing\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1.jpg 1024w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-218x300.jpg 218w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-745x1024.jpg 745w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-768x1056.jpg 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/Sharon-Understanding-AI-1-291x400.jpg 291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>                                            <figcaption\n                            class=\"o-lightbox__caption f-paragraph\">Sharon<\/figcaption>\n                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Understanding AI: a tech revolution for all ages<\/h2>\n\n\n\n<p>At the same time, <strong>Sharon is among the 35% who remain puzzled by the concept of an AI Image Generator.<\/strong> She has heard the term mentioned in news articles and discussions about the rise of misinformation, but she hasn&#8217;t delved deeply into understanding the mechanics behind AI Image Generators.<\/p>\n\n\n\n<p><strong>Sharon &#8211; like 70% of her peers &#8211; believes such matters should be explained more thoroughly to the public.<\/strong> And to be exact &#8211; in her opinion, it\u2019s technology companies, who should take care of that.<\/p>\n\n\n\n<p>Do you feel like you know Sharon now? If you think so, please accept our apologies. Sharon only exists statistically. Nevertheless, <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">she\u2019s a quintessential representative of the generation 50+ in the UK.<\/mark><\/strong><\/p>\n\n\n\n<p>At over 50 years old, Sharon embodies <strong>the statistical realities of her peers. <\/strong>Her story illustrates the multi-faceted landscape of tech adoption, awareness, and curiosity that defines a generation that&#8217;s rewriting the rules of digital engagement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Tech&#8217;s responsibility: making AI accessible to all generations<\/h2>\n\n\n    <div class=\"b-image js-lightbox\">\n        <figure class=\"b-image__figure\">\n            <a\n                href=\"technology-companies-help-customers-understand-ai.jpg\"\n                class=\"js-lightbox__trigger\"\n                aria-haspopup=\"dialog\"\n                data-elementor-open-lightbox=\"no\"\n            >\n                <img decoding=\"async\" width=\"960\" height=\"820\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai.jpg\" class=\"attachment-full size-full\" alt=\"technology-companies-help-customers-understand-ai\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai.jpg 960w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-300x256.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-768x656.jpg 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-468x400.jpg 468w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>            <\/a>\n                    <\/figure>\n        <div\n    class=\"js-lightbox__dialog o-lightbox\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-hidden=\"true\"\n    tabindex=\"-1\"\n>\n    <div class=\"o-lightbox__dialog\">\n        <div class=\"o-lightbox__content js-lightbox__content\" role=\"document\">\n            <button\n                class=\"o-button o-button--xs o-button--dark o-button--icon-right o-button--tertiary o-lightbox__close js-lightbox__close m-gradient-brand\"\n            >\n                Close picture                <svg class='o-icon o-icon--16 o-icon--timescircle '>\n            <use xlink:href='#icon-16_times-circle'><\/use>\n          <\/svg>            <\/button>\n                                            <figure class=\"o-lightbox__image is-active\">\n                    <img decoding=\"async\" width=\"960\" height=\"820\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai.jpg\" class=\"attachment-full size-full\" alt=\"technology-companies-help-customers-understand-ai\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai.jpg 960w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-300x256.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-768x656.jpg 768w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/technology-companies-help-customers-understand-ai-468x400.jpg 468w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>                                    <\/figure>\n                    <\/div>\n    <\/div>\n<\/div>\n    <\/div>\n\n\n\n<p>In a world where technology advances constantly, certain demographics, like the one Sharon belongs to, often struggle to keep up. This creates a major obstacle for those groups, as <strong>they can easily fall behind in technological knowledge and skills.<\/strong><\/p>\n\n\n\n<p>Researchers have long noted a significant digital divide between older and younger adults when it comes to technology use. A rigorous research analysis highlights <strong>the urgency of bridging this generational gap to ensure equal access and empowerment in our increasingly digital society.<\/strong> And, with the advancement of AI tools, there&#8217;s a concern that this gap could expand even more.<\/p>\n\n\n\n<p>That&#8217;s why Future Processing initiated the <a href=\"https:\/\/understanding-ai.uk\/\" rel=\"noopener\">&#8220;Understanding AI&#8221;<\/a> campaign.<\/p>\n\n\n    <div class=\"o-icon-box__wrapper\">\n        <div class=\"o-icon-box o-icon-box--big o-icon-box--italics m-cool-gray-light\">\n            <div class=\"o-icon-box__text f-headline-extra-big\">\n                Our company\u2019s goal is to bridge the technology gap between generations, with a particular focus on people aged 50 and older who need to learn the basics of artificial intelligence.            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><br>Future Processing takes note: inclusivity in AI education matters<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/understanding-ai.uk\/\" rel=\"noopener\">&#8220;Understanding AI&#8221;<\/a> campaign, launched by Future Processing in August 2023, <strong>aims to make AI technology more accessible and understandable to those who may feel overwhelmed by its complexity. <\/strong>The goal of the action is to make educational resources available to 50+ age groups so that they can better understand and appreciate artificial intelligence.<\/p>\n\n\n\n<p>A survey of <strong>more than 2000 respondents aged over 50 in Great Britain<\/strong> formed the basis of the campaign. The study was conducted at the beginning of 2003, just after the boom in AI tools began.<\/p>\n\n\n\n<p>The knowledge necessary to create the <a href=\"https:\/\/understanding-ai.uk\/\" rel=\"noopener\">\u201cUnderstanding AI\u201d<\/a> project was shared by <a href=\"https:\/\/www.linkedin.com\/in\/krzysztof-szabelski\/\" rel=\"noopener\">Krzysztof Szabelski<\/a> (Head of the Technology Department), <a href=\"https:\/\/www.linkedin.com\/in\/dominik-samociuk-8a0a5161\/\" rel=\"noopener\">Dominik Samociuk<\/a> (PhD, Head of Security) and <a href=\"https:\/\/www.linkedin.com\/in\/marek-olczyk-815520aa\/\" rel=\"noopener\">Marek Olczyk<\/a> (Team Leader and Technology Expert). The campaign was inspired by <a href=\"https:\/\/www.linkedin.com\/in\/ma%C5%82gorzata-%C5%9Bwierad\/\" rel=\"noopener\">Ma\u0142gorzata \u015awierad<\/a> (Public Relations Specialist) and <a href=\"https:\/\/www.linkedin.com\/in\/jaroslawkacprzak\/\" rel=\"noopener\">Jaros\u0142aw Kacprzak<\/a> (Public Relations Manager).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><br>AI unveiled: empowering non-techies and the 50+ generation<\/h2>\n\n\n\n<p>The survey conducted by Future Processing in the UK revealed a prevalent sentiment among respondents aged 50 and older. As the example of our statistically created Sharon showed, <strong>more than two-thirds of UK respondents aged 50 and above believe that technology companies do not do enough to help customers understand AI.<\/strong> This collective sentiment underscores the necessity for enhanced engagement in fostering an understanding of AI.<\/p>\n\n\n\n<p>According to the survey, 73% of those surveyed stated technology companies need to offer more support to help customers understand AI. The demand for this service indicates <strong>a proactive attempt of generation 50+ to bridge the gap<\/strong> between technological advancement and accessible understanding.<\/p>\n\n\n\n<p>The survey also underscores an interesting perception, with 60% of consumers aged 50 and above believing that technology companies are responsible for helping them understand AI. This could signify a symbiotic relationship wherein <strong>users seek guidance,<\/strong> and technology providers stand to benefit by nurturing digital literacy. An informed technological future might depend on the call for support in this evolving landscape.<\/p>\n\n\n\n<p>Do you want to know more about Sharon&#8217;s understanding of artificial technology and how she uses it? What is her and her peers&#8217; biggest concern when it comes to chatbots? Join us on Sharon&#8217;s journey as we work together to bridge the generational divide, ensuring that AI becomes an empowering force for all, regardless of their age or tech-savvy. Together, we&#8217;ll pave the way for a more inclusive and informed future.<\/p>\n\n\n\n<p>Stay tuned for more posts on Sharon and <a href=\"https:\/\/understanding-ai.uk\/\" rel=\"noopener\">&#8220;Understanding AI&#8221;<\/a>.<\/p>\n\n\n<div class=\"b-cta-banner m-gradient-light\">\n            <a href=\"https:\/\/understanding-ai.uk\/\" class=\"b-cta-banner__image-container\" data-elementclick=\"article-banner\" data-elementname=\"Understand AI\" rel=\"noopener\">\n            <img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover.jpg\" class=\"attachment-full size-full\" alt=\"AI cover Understand AI Future Processing\" srcset=\"https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover.jpg 450w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-300x300.jpg 300w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-150x150.jpg 150w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-400x400.jpg 400w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-24x24.jpg 24w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-48x48.jpg 48w, https:\/\/www.future-processing.com\/blog\/wp-content\/uploads\/2023\/10\/AI-cover-96x96.jpg 96w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>        <\/a>\n    \n        <a href=\"https:\/\/understanding-ai.uk\/\" class=\"b-cta-banner__url b-cta-banner__text-container\" data-elementclick=\"article-banner\" data-elementname=\"Understand AI\" rel=\"noopener\">\n                    <div class=\"b-cta-banner__text\">\n                                                    <h3 class=\"f-headline-extra-big b-cta-banner__header\">\n                        Understand AI                    <\/h3>\n                \n                                    <div class=\"f-paragraph\">\n                        <p>Discover how to effectively and safely make use of AI search engines.<\/p>\n                    <\/div>\n                \n                                    <div class=\"o-button o-button--primary o-button--s o-button--icon-right o-button--arrow\">\n                        <span>Use the power of AI now<\/span>\n                        <svg class='o-icon o-icon--16 o-icon--arrow '>\n            <use xlink:href='#icon-16_arrow'><\/use>\n          <\/svg>                    <\/div>\n                            <\/div>\n                <\/a>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Over the years, we have shared knowledge and supported local communities in better understanding technology. Now our mission is to educate individuals over 50 about how using AI-based search engines can benefit their daily lives.<\/p>\n","protected":false},"author":237,"featured_media":26767,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2182],"tags":[],"coauthors":[2135,1876],"class_list":["post-26742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-ml"],"acf":{"reading-time":"","show-toc-sublists":false,"image":"","logo":"","button1":{"button1_type":"none","button":""},"button2":{"button2_type":"none","button":""},"person":{"person_photo":"","person_name":"","person_position":""}},"_links":{"self":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/26742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/users\/237"}],"replies":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/comments?post=26742"}],"version-history":[{"count":1,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/26742\/revisions"}],"predecessor-version":[{"id":34868,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/posts\/26742\/revisions\/34868"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media\/26767"}],"wp:attachment":[{"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/media?parent=26742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/categories?post=26742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/tags?post=26742"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.future-processing.com\/blog\/wp-json\/wp\/v2\/coauthors?post=26742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}