Table of contents
About the client
dom100.eu is a Polish property management company with over ten years of experience in the Silesian market. It specialises in the construction of terraced houses and multi-family residential buildings, delivering modern and functional homes in locations including Gliwice and Zabrze.
Business challenge
The management team at dom100.eu recognised that maintaining a competitive edge in the construction industry increasingly depends on the effective use of new technologies. To prepare for this shift, the company decided to train its employees in practical AI applications, particularly site managers, who make day-to-day operational decisions and work extensively with complex documentation.
These teams handle a significant amount of routine administrative work, including generating occupancy permits, preparing and updating health and safety regulations, reviewing contract annexes, and searching for specific clauses in extensive technical documentation and construction law regulations. At the same time, their core work is highly mobile spent on construction sites, supervising contractors, and resolving ongoing issues. Documentation work was often time-consuming and frustrating, and many employees were sceptical about whether AI could genuinely support their work.
The client needed an approach that would demonstrate immediate, practical value, reduce frustration related to paperwork, and build real confidence in using AI as a tool to support everyday work in the field.
Equally important was overcoming initial resistance to new technologies and fostering openness to further digital skills development—so that the training would become a starting point for long-term change rather than a one-off experiment.
From scepticism to practical application
We designed an intensive, one-day workshop fully focused on practical use. Instead of theory, participants worked exclusively with real materials from their own projects. The group included 16 construction professionals with varying levels of AI experience, so the workshop was structured to engage everyone.
The core element of the workshop was building a personal AI Assistant. Step by step, each participant created their own tool by uploading documents they use daily, such as contracts, technical specifications, project documentation, and more. This ensured the technology was immediately grounded in their real working environment. By the end of the workshop, each participant had a functioning, personalised assistant ready to be used on-site.
In addition to working on their assistants, participants explored other ChatGPT capabilities – from conversational use and document analysis to voice features and image generation. This helped them understand how flexibly the tool can be adapted to different tasks, rather than being limited to a single use case.
An important part of the workshop was also dedicated to security and responsible AI use. We discussed which types of data can be processed using AI tools, how to protect sensitive information, and how to build safe usage habits both at work and in everyday life.
Practical exercises based on real tasks
The workshop included a set of exercises built directly around the daily responsibilities of dom100.eu site managers. Instead of abstract examples, participants worked with their own contracts, technical documentation, and legal acts.
The exercises demonstrated how AI supports both repetitive documentation tasks and day-to-day operational decision-making, giving engineers a clear understanding of how an assistant can help them work faster and with greater confidence.
We focused in particular on:
- Document automation: generating unique occupancy permits from a single template.
- Ensuring compliance: creating queries for a health and safety assistant that instantly generates safety rules or verifies compliance with regulations, including through image analysis.
- Improving on-site communication: showing how AI voice features allow users to dictate notes, reports, and summaries while driving or walking around the construction site, which the assistant automatically structures.
We realised that the future of business is no longer about whether to adopt AI, but about how to do it in a way that maintains competitive advantage. This training gave our team practical skills that allow them to work smarter and faster. It was a key investment in the company’s competitiveness and in the future of our employees.
Benefits of our collaboration
- The team gained not only new skills, but also ready-to-use tools and a clear understanding of how AI can support their daily work.
- A significant reduction in the time required to prepare repetitive documents such as permits and health and safety regulations.
- Immediate verification of on-site plans and practices against health and safety requirements.
- Improved reporting and data collection on the move thanks to voice features, resulting in better data quality.
As a result of the training, previously sceptical employees began using AI tools with confidence, and the company gained a solid foundation for strengthening its competitive advantage through the development of practical digital capabilities across the team.